Terms & Conditions
Service terms, warranties, and conditions for our fencing and landscaping services.
Introduction
These Terms and Conditions ("Terms") govern your use of services provided by Fencing and Landscaping Experts ("we," "our," or "us"), a licensed fencing and landscaping contractor operating in Sydney, NSW, Australia.
By engaging our services or using our website www.fencingandlandscapingexperts.com.au, you agree to be bound by these Terms. Please read them carefully before proceeding.
Our Services
Fencing Services
- Pool safety fencing (glass, aluminium, steel)
- Timber fencing (hardwood and treated pine)
- Colorbond steel fencing
- Custom gates (manual and electric)
- Security and commercial fencing
- Rural and agricultural fencing
Landscaping Services
- Garden design and installation
- Artificial turf installation
- Paving and hardscaping
- Retaining walls and structures
- Pergola and decking construction
- Drainage and irrigation systems
Quotations and Contracts
Quotation Terms
- All quotations are valid for 30 days from issue date
- Prices are subject to site inspection and final measurements
- Additional costs may apply for variations or unforeseen circumstances
- Quotations are provided free of charge with no obligation
- Final pricing is confirmed in writing before work commences
Contract Requirements
- Written contract required for all projects over $1,000
- Contract must be signed by all parties before work begins
- Variations to scope must be agreed in writing
- Payment schedule outlined in contract terms
- All permits and approvals arranged as specified
Payment Terms
Standard Payment Schedule
- • Deposit: 20% upon contract signing
- • Progress: 50% at material delivery
- • Final: 30% upon completion
- • Small projects: Full payment on completion
Payment Methods
- Bank transfer (preferred)
- Cash payments accepted
- Credit card (processing fees may apply)
- Payment plans available on request
Important Payment Notes
- • Overdue payments may incur interest charges
- • Work may be suspended for non-payment
- • Materials remain our property until full payment
- • Disputed amounts must be raised within 7 days
Warranties and Guarantees
Workmanship Warranty
- 12 months warranty on all installation work
- Structural work: 6 years warranty
- Defects in workmanship covered
- Normal wear and tear excluded
- Warranty void for unauthorized modifications
Material Warranties
- Manufacturer warranties apply to all materials
- Colorbond: 25-year material warranty
- Timber: Natural product warranties vary
- Artificial turf: Manufacturer specific terms
- Warranty claims processed promptly
Warranty Exclusions
Our warranties do not cover:
- •Damage from extreme weather events
- •Damage caused by third parties
- •Normal wear and tear
- •Lack of proper maintenance
- •Unauthorized modifications or repairs
- •Acts of nature or force majeure
Liability and Insurance
Our Insurance Coverage
- Public liability insurance: $20 million
- Professional indemnity insurance
- Workers compensation insurance
- Tools and equipment insurance
- Motor vehicle insurance
Limitation of Liability
Our liability is limited to the value of the work performed. We are not liable for:
- •Indirect or consequential damages
- •Loss of profits or business interruption
- •Damage to existing structures not part of our work
- •Underground services not properly marked
- •Site conditions not disclosed during planning
Client Responsibilities
As our client, you are responsible for:
Before Work Begins
- Obtaining necessary permits and approvals
- Marking underground services (Dial Before You Dig)
- Providing site access and parking
- Informing neighbors of upcoming work
- Removing items from work areas
During and After Work
- Making payments according to schedule
- Communicating any concerns promptly
- Maintaining completed work appropriately
- Following any maintenance instructions
- Reporting warranty issues within timeframe
Cancellation and Variations
Cancellation Policy
- Cancellation before work starts: No fee
- Cancellation after materials ordered: Material costs apply
- Cancellation during work: Payment for completed work
- Cancellation must be in writing
- Refunds processed within 14 days
Variations and Changes
- All variations must be approved in writing
- Additional costs quoted before proceeding
- Timeline adjustments for significant changes
- No verbal agreements for variations
- Payment adjustments reflected in final invoice
Dispute Resolution
We are committed to resolving any disputes fairly and efficiently:
Resolution Process
Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of NSW courts.
Applicable Laws
- • Australian Consumer Law
- • NSW Home Building Act 1989
- • Competition and Consumer Act 2010
- • Privacy Act 1988
Licensing
- • NSW contractor license held
- • Public liability insurance current
- • Professional indemnity coverage
- • Workers compensation compliant
Contact Information
For questions about these Terms and Conditions or any aspect of our services, please contact us:
Fencing and Landscaping Experts
Licensed Contractors - Sydney NSW
Business Hours: Monday to Friday 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Updates to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices.
- • Updated terms will be posted on our website
- • Existing contracts remain under original terms
- • New projects subject to current terms
- • Clients notified of material changes
Get YourFree Quote Today
Contact Sydney's trusted fencing contractors and landscape designers
Contact Information
Address
77 Garfield St
Wentworthville NSW 2145
ABN
75 644 310 547
Serving All Sydney
Professional since 2016
Why Choose Us?
Free Quotes
No-obligation assessments across Sydney
9+ Years Experience
Established local business
Licensed & Insured
Full compliance and protection
Quality Materials
Premium suppliers and warranties
On-Time Completion
Reliable project delivery
Competitive Pricing
Best value for money
Ready to Get Started?
Contact us today for your free consultation and quote
Professional Fencing & Landscaping Services Sydney
Transform your Sydney property with expert fencing contractors and landscape designers